Jorge Fuertes
📞 09274558903
📧 jokfuertes@gmail.com
📍 1374 Santa Teresita Street, San Jose, Rodriguez, Rizal
← Back to HomeSkills
Java
C
HTML
CSS
JavaScript
Salesforce Development
SQL
Mobile Application Development
Figma
Canva
Education
2023 - Present
National University
Information Technology, Mobile and Web Applications
2021 - 2022
Polytechnic University of the Philippines Computer Engineering
Polytechnic University of the Philippines Computer Engineering
2021
Polytechnic University of the Philippines High School Diploma
Polytechnic University of the Philippines High School Diploma
Work & Experiences
Quantrics Enterprises Inc.
- Digital Resolutions Specialist
- Handled escalated chat requests and high-authorization issues, ensuring comprehensive support beyond the level one team improving customer satisfaction and retention.
- March 2024 - Present
Quantrics Enterprises Inc.
- Care eChat
- Delivered support by handling billing inquiries, general questions, and network issues through chat.
- September 2022 - March 2024
Recent Projects
ValID
March 2025 A real-time PWD ID verification system designed to prevent fraud and protect businesses by ensuring only legitimate beneficiaries receive discounts.
Activities
Hiraya: Ideathon, April 05, 2025, and Project Lead
Salesforce, March 20, 2025, and Agentforce Champion
TechFiesta, March 05, 2025, and Game Developer